Privacy Policy

This Privacy Policy ("Policy") describes how 777bd9 ("the Company", "we", "us", "our") collects, processes, stores, and protects personal data relating to individuals ("you", "your", "the Player") who access or use the 777bd9 online casino and sports betting platform available at https://777bd9.app (the "Platform").

777bd9 is committed to handling your personal data in a responsible, transparent, and secure manner. This Policy is designed to give you a clear understanding of our data practices so that you can make informed decisions about the information you share with us. This Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming Policy.

For the purposes of this Privacy Policy, 777bd9 acts as the data controller in respect of the personal data it processes about registered players and website visitors. As data controller, 777bd9 determines the purposes and means by which your personal data is processed.

If you have any questions about how 777bd9 handles your personal data, or if you wish to exercise any of your data rights described in Section 10 of this Policy, please contact our data protection team at [email protected]. We aim to respond to all data-related enquiries within 30 days of receipt.

777bd9 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically when you use the Platform, and from authorised third parties such as payment processors and identity verification services. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless we are legally required to do so for compliance purposes.

777bd9 uses the personal data it collects for the following purposes:

• Account Management: To create, verify, maintain, and close your 777bd9 account, and to provide you with access to the Platform's features and services.
• Identity Verification (KYC): To verify your identity and age in compliance with our responsible gaming obligations and to prevent underage gambling. Players under 18 years of age are not permitted to use the Platform.
• Payment Processing: To process deposits and withdrawals made via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate transaction records.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms and Conditions.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, and to apply responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via our support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 777bd9 products and services, but only where you have given your explicit consent or where we have a legitimate interest in doing so and you have not opted out.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the functionality and user experience of the 777bd9 Platform.
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities.

777bd9 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and 777bd9 — for example, to create your account, process your payments, and deliver gaming services.
• Legitimate Interests: Processing is necessary for 777bd9's legitimate interests, such as preventing fraud, improving platform security, and conducting internal analytics, provided those interests are not overridden by your fundamental rights.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which 777bd9 is subject, such as identity verification, anti-money-laundering checks, and record-keeping requirements.
• Consent: Where no other legal basis applies, 777bd9 will rely on your explicit consent — for example, for sending direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

777bd9 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: Mobile financial service providers including bKash, Nagad, Rocket, and Upay, and banking partners including Dutch-Bangla Bank and BRAC Bank, to facilitate deposits and withdrawals.
• Identity Verification Partners: Third-party KYC and age-verification service providers engaged to confirm the identity and eligibility of players before account activation or withdrawal processing.
• Game Content Providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, and Ezugi receive limited technical data (such as session tokens) necessary to deliver their game content within the Platform.
• Fraud Prevention and Security Services: Specialist providers engaged to detect and prevent fraudulent activity, money laundering, and account abuse on the Platform.
• IT and Hosting Service Providers: Cloud infrastructure, server hosting, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or the lawful request of a competent authority, 777bd9 may disclose your personal data to regulators, law enforcement agencies, or other governmental bodies.

The 777bd9 Platform uses cookies and similar technologies (including web beacons and local storage) to enhance your browsing experience, maintain session security, and collect analytical data about how the Platform is used. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. They enable core features such as secure login sessions, shopping cart functionality, and fraud detection. These cannot be disabled.
• Functional Cookies: Allow the Platform to remember your preferences — such as your preferred language and display settings — to provide a more personalised experience.
• Analytics Cookies: Help us understand how players interact with the Platform by collecting anonymised information about pages visited, time spent, and features used. This data is used solely to improve Platform performance.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your gaming interests and activity. These are only set where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 777bd9 Platform. For instructions on managing cookies in your specific browser, consult your browser's official help documentation.

777bd9 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Access Controls: Access to personal data within 777bd9 is restricted to authorised personnel on a strict need-to-know basis. Staff who handle personal data receive regular data protection training.
• Secure Storage: Personal data is stored in secure, access-controlled data environments with regular security patching and vulnerability assessments.
• Account Security: Player accounts are protected by password authentication. We recommend using a strong, unique password for your 777bd9 account and not sharing your credentials with anyone.
• Incident Response: In the event of a data security incident that affects your personal data, 777bd9 will take prompt remedial action and notify affected players in accordance with applicable obligations.

777bd9 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply are as follows:

• Active Account Data: Retained for the duration that your 777bd9 account remains open and active.
• Post-Closure Data: Following account closure, we retain core identity and transaction data for a minimum of five (5) years to comply with anti-money-laundering regulations and financial record-keeping obligations.
• Support and Communication Records: Retained for a period of three (3) years following the resolution of the relevant enquiry or dispute.
• Marketing Consent Records: Retained until you withdraw your consent or for three (3) years following your last interaction with our marketing communications, whichever is earlier.
• Technical and Log Data: Generally retained for a period of twelve (12) months, after which it is anonymised or deleted.

When personal data is no longer required, 777bd9 securely deletes or anonymises it in accordance with our internal data lifecycle management procedures.

Subject to applicable law, you have the following rights in relation to the personal data that 777bd9 holds about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request:

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how and why we process it.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly within your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain data as described in Section 9.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we investigate a query about the accuracy of your data.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on our legitimate interests at any time. You also have the right to opt out of direct marketing at any time, without providing any reason.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to the withdrawal.

We will respond to all verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.

The 777bd9 Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 18. If we become aware that a player is under 18, their account will be closed immediately, any funds held will be handled in accordance with our Terms and Conditions, and all personal data associated with that account will be securely deleted.

If you are a parent or guardian and believe that a minor in your care has provided personal data to 777bd9 or has registered an account on the Platform, please contact us immediately at [email protected] so that we can take prompt action.

777bd9 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our data processing practices, or the services we offer. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or a prominent notice on the Platform.

Your continued use of the 777bd9 Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777bd9 processes your personal data, please contact our support and data protection team using the details below:

• Email: [email protected] (plain text only — not a clickable link)
• Response Time: We aim to acknowledge all privacy enquiries within 5 business days and provide a full response within 30 days
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

For data erasure requests, consent withdrawals, or complaints regarding our data practices, please clearly state the nature of your request in your message so that our team can prioritise and route it appropriately.